uLesen - Leading Malaysia Software & Marketing Agency
uLesen2024-12-20T16:28:45+08:00

Project Description

ulesen banner asset

uLesen

Revolutionizing License Application
with Seamless Online Platform

1

INTRODUCTION

uLesen, developed by VeecoTech for the Majlis Bandaraya Pulau Pinang (MBPP), is a cutting-edge online platform that streamlines the license and permits application process. With its user-friendly interface and innovative features, uLesen revolutionises the way licenses and permits are obtained, offering a seamless and convenient experience for users.

The main objective behind the development of uLesen was to provide an online platform that allows individuals and companies to easily and securely apply for licenses and permits from MBPP.

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2

CHALLENGES

MBPP faced various challenges in the license application process, which have now been effectively addressed through the implementation of the uLesen system. The key challenges that can be highlighted are:

3

SOLUTIONS WE OFFERED

Streamlined

Streamlined Application Process

uLesen simplifies the license application process by providing a user-friendly interface and clear instructions.

Time

Reduced KPI License Issuance & Waiting Time

uLesen eliminates the need for extensive paperwork and reduces the number of steps involved, saving time for both applicants and MBPP staff.
(from 25 days to 7 days or earlier)

Ubiquitous

Ubiquitous Accessibility

uLesen’s online platform ensures accessibility for applicants anytime and anywhere. It allows individuals and businesses to submit their applications remotely (eliminating the need for physical visits to MBPP offices)

Channels

Enhanced Communication Channels

uLesen incorporates efficient communication channels (user accounts with email notifications) and clear instructions. The real-time updates on the site ensure better understanding of requirements (reducing misunderstandings and delays)

4

TECHNOLOGY STACK

The web development team utilized several core components to build this system which includes:

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laravel php framework
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javascript
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jquery javascript library
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bootstrap ui framework

5

WEB INFRASTRUCTURE

6

BENEFITS OF THE SYSTEM

Mobile Responsive
Mobile Responsive
Mobile Responsive
Integrated With Internal & External System
Mobile Responsive
Zero Face-To-Face Communication
Mobile Responsive
Enable Various Secure Payments
Mobile Responsive
Geo-Coded Features
Mobile Responsive
Dual Language Support
Mobile Responsive
Online Dashboard For KPI Monitoring
Mobile Responsive
BNM Endorsed Security Guidelines
Mobile Responsive
Ensure Regulatory Compliances
Mobile Responsive
Digital Certificates Issuances
Benefits System

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Please drop us an email, and we will propose a suitable solution based on your objectives with a quote.

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7

RECOGNITION & AWARDS

uLesen has celebrated with significant recognition for its innovative approach and remarkable impact in streamlining license management:

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Penang Chief Minister Innovation Award

secured the grand prize and a reward of RM 10,000

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Penang State Government Innovation Award

earned a reward of RM 5,000

8

CONCLUSION

uLesen, represents a significant advancement in license and permit application processes. With its user-friendly interface, ubiquitous accessibility, and time-saving features, uLesen simplifies the journey for individuals and businesses seeking licenses and permits.

uLesen’s impact is evident in the improved applicant experience and increased productivity for MBPP, ultimately benefiting both the Penang council and the local community.

Get Impressive Web Development Services
from VeecoTech today!

Project Details

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